Terms of Service

By creating an account or using Genix Chat and related GenixByte services, you agree to these terms.

Service

Genix Chat is provided as a cloud SaaS product. Features and limits depend on your subscription plan. We may update the service to improve reliability, security, or functionality.

Accounts

• You must provide accurate registration information and keep credentials secure.
• You are responsible for activity under your account and your agents' use of the product.
• We may suspend accounts that violate these terms or applicable law.

Acceptable use

You agree not to use the service to send spam, distribute malware, harass users, or violate third-party rights. You must comply with applicable data-protection laws when handling end-customer data through the widget.

Trials & billing

Free trials and paid plans are described on our Pricing page. Paid subscriptions renew according to the billing cycle you select unless cancelled. Refunds are handled per our published refund policy.

Disclaimer

The service is provided "as is" to the extent permitted by law. We do not guarantee uninterrupted operation but work to maintain high availability.

Contact

Questions about these terms: Contact us.